Returns & Exchanges
At Alex Evenings, we want you to feel confident and elegant in your purchase. If you are not completely satisfied, we accept returns of unworn, unwashed, and unaltered merchandise with original tags attached within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Download and print the prepaid shipping label provided through the portal and secure it to the outside of your original packaging.
Ship the Package
Drop off your return at any authorized carrier location, ensuring all original designer tags and security seals remain intact on the garment.
Receive Your Refund
Once our quality control team inspects the item, a refund will be issued to your original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing